Return and Refund Policy

Last updated: June 17, 2024

Thank you for shopping at Studio Henree.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Studio Henree LLC, 1633 Diamond Street, San Diego, CA 92109.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Studio Henree, accessible from www.studiohenree.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

The deadline for cancelling an Order is 24 hours from the date and time in which You purchased the Goods.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: hello@studiohenree.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order.

Conditions for Returns

At this time, we do not accept Returns. Due to the vintage and/or handmade nature of the products listed for sale wear is consistent with age and use; any imperfections present are not considered damage, but a part of its individual character and uniqueness.

We cannot be held responsible for Goods damaged or lost in shipment. Therefore, We recommend an insured and trackable mail service.

However, should your item(s) arrive damaged, please contact us within 24 hours at hello@studiohenree.com.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: hello@studiohenree.com